About Us Technical Publications Service Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@tractormanuals.co.uk

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

Credit Cards are charged in STERLING and the Currency convertor is purely and INDICATION of the price in your currency The amount charged by your credit card company may vary slightly from the indication shown on our website.

We accept Visa, Mastercard and Switch. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
Shipping And Handling A nominal chargeis made for second class postage and shipping within the UK. For addresses outside the UK add :

15% for Europe (within the ECC)

15% for outside Europe using surface mail

25% for outside Europe using airmail
Delivery Schedule Your order will normally be dispatched within 3 business days. International orders shipped by AIRMAIL are generally received within 10 days. Surface mail can take 2/3 weeks depending on the country.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges There is no VAT (Value Added Tax ) on books. All prices on Videos are inclusive of VAT.
Credit Card Security This Web site provides secure communication and has a valid certificate. Secure communication means that information you provide, such as your name or credit-card number, is encrypted so that it can't be read or intercepted by other people. The certificate is a statement verifying the security of this Web site. A certificate contains information that a specific Web site is authentic. This ensures that no other site can assume the identity of the original site.

When you enter a secure Web site, a lock icon is displayed in a locked position on the status bar.
Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Reaching Us If you need to reach us, please email us on sales@tractormanuals.co.uk, alternatively, you can call on 020 8349 1757 (International +44 20 8349 1757) or fax us on 020 8343 1218 or write to us at 5, Vines Avenue, London N3 2QD ENGLAND.
Privacy Policy Technical Publications Service Ltd do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.
Returns Policy You may return any book for a full refund provied it is returned within 10 days and returned in saleable condition (i.e. in the same condition that it was supplied)

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